Privacy Policy

Last updated: March 2026

At 24 Spices Indian Restaurant, we value your privacy and are committed to protecting your personal information when you visit our website, place an order, or enquire about our catering services.

24 Spices Indian Restaurant (“we”, “our”, “us”) respects your privacy and is committed to protecting any personal information you provide when using our website.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

1. Information We Collect

We may collect personal information when you:

  • Submit a contact form

  • Make a catering enquiry

  • Place an online order

  • Contact us by phone or email

  • Visit our website

The information collected may include:

  • Name

  • Email address

  • Phone number

  • Event details (for catering enquiries)

  • Order details (when ordering food)

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide catering quotes

  • Process online food orders

  • Improve our website and services

  • Communicate with you about your request or booking

We only collect information that is reasonably necessary for our business operations.

3. Online Ordering System

Our website may provide online ordering through a third-party system.

When you place an order using the online ordering platform, your information may be collected and processed by the third-party provider in accordance with their privacy policies.

We recommend reviewing their privacy terms before placing an order.

4. Cookies & Website Analytics

Our website may use cookies and analytics tools such as Google Analytics to help us understand how visitors use our website.

This may include information such as:

  • Pages visited

  • Time spent on pages

  • Device type

  • Location (general region)

This information helps us improve website performance and user experience.

You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We do not sell or rent your personal information.

Your information may only be shared with trusted service providers when necessary, such as:

  • Website hosting services

  • Online ordering platforms

  • Payment processing providers

These providers are required to protect your information.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

7. Access to Your Information

You may request access to the personal information we hold about you.

If you would like to update or remove your information, please contact us using the details below.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

24 Spices Indian Restaurants

📍 Bayswater VIC – Shop 24 7/13 High St, Bayswater VIC 3153
📍 Cranbourne West VIC – Unit 3/21 Strathlea Dr, Cranbourne West VIC 3977

 

📧 Email: [email protected]
📞 Phone: 03 9523 7976

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements.

The updated version will always be published on this page.